Privacy Policy

Thousand Miles (Solution) Limited ("MakesBooking", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect and process personal data. This Policy applies to your use of our website, mobile application, online products and related services (collectively, the "Services").

When you use the Services, create an account, contact us, or make a booking, we may collect:

• Your name, email address, phone number, company name, and billing information.
• Service-provider information: services offered, pricing, availability, and similar details.
• Customer/attendee information (name, contact details, booking details).
• Other information you choose to provide.

We automatically collect: account activity, usage data, and basic access information (browser version, IP address, device data, cookies, and similar technologies).

We may also obtain information from third-party sources (such as payment processors and social login providers) and combine it with other information.

Any product suggestions or other unsolicited information you submit will be treated as non-confidential, and we may use it freely.

• To operate, provide, and improve the MakesBooking Services;
• To process bookings, payments, notifications, and customer management;
• To send service updates, technical support, and promotional communications;
• To respond to inquiries and provide customer service;
• To analyse usage trends, generate reports, and personalise the Services.

We do not sell your personal data.

We share information only in the following limited circumstances, and with appropriate safeguards:

• With third-party agents, consultants, and service providers (in accordance with this Policy and applicable law);
• In connection with a business transfer (merger, sale, and similar transactions);
• With your consent;
• Where required by law or to protect our rights or safety.

We take reasonable measures to protect data against loss, misuse, and unauthorised access.

You may, through your account settings or by contacting [email protected] :

• Access, correct, delete, or restrict your personal data;
• Opt out of promotional communications;
• Close your account;
• Decline cookies (this may affect some features).

Users in Hong Kong are protected under the Personal Data (Privacy) Ordinance (PDPA). Where other regulations apply, you may also have corresponding rights.

This document is provided in Chinese and English. If there is any inconsistency or ambiguity between the Chinese and English versions, the English version shall prevail.

If you have any questions about privacy, please contact [email protected] .