Features

Powerful features, simple to use

Every feature is designed to give you more time with customers and less on admin.

Accept bookings 24/7

Online booking

Give your business its own booking page — customers pick a service, date and time from any device, no calls or queues. Supports custom services, slot lengths, buffers and capacity.

  • Custom services & pricing
  • Flexible availability
  • Multi-staff scheduling
  • Live slot display

Cut no-shows

Automatic reminders

The system sends confirmations, reminders and follow-ups over SMS and email — reducing no-shows and saving hours of manual confirming.

  • Instant booking confirmations
  • 24-hour reminders
  • Waitlist notifications
  • Custom content & timing

Know every customer

Member management

A complete customer database of history, spend, notes and contacts. Spot loyal customers and tailor how you reach each group.

  • Full customer records
  • Spend & package tracking
  • Tags & segments
  • VIP tiers

Data-driven decisions

Reports & analytics

An intuitive dashboard: revenue trends, booking rate, popular services and repeat-visit rate — all at a glance.

  • Revenue & booking trends
  • Staff performance
  • Peak-time heatmap
  • CSV export

Run fixed schedules

Classes & courses

Built for yoga, fitness and education: recurring classes, capacity limits, waitlists, and class packs.

  • Recurring classes
  • Capacity & waitlists
  • Class packs & credits
  • Automatic attendance

Your data, protected

Security & compliance

Bank-grade SSL protects all data, and MakesBooking follows Hong Kong's Personal Data (Privacy) Ordinance (PDPA).

  • SSL-encrypted transfer
  • PDPA compliant
  • Regular automatic backups

Ready to try these features?

14-day free trial, all Professional features open, no credit card.

Start free trial